Image by Dzmitry Dudov

Whiskey's Wish
Service Dog Education Sessions


When: Wednesday 31 August 2022

Where: Eatons Hill Hotel

Gold Coast

When: Wednesday 14 September 2022

Where: Mercure Gold Coast Resort

Dog in Nature

Service/Assistance Dogs have become an enormous part of rehabilitation and assistance for many people and increasingly popular BUT how many people understand what it actually means to have one of these dogs and how these dogs can transform and change lives for many people with disabilities. This Education Information Session is particularly targeted as a Guidance for Medical Doctors, Nurse Practitioners, Psychiatrists to Help Clients Decide if a Service Dog is an Appropriate Health Care Treatment Option.

It will answer some of the most commonly asked questions - What are Service Dogs? Is this the same as an Assistance Dog or a Therapy Dog?  How do they work and what is involved?  What do service dog tasks mean? What is involved in the training and how do I go about accessing this?  Will NDIS cover the training of an Assistance Dog and what is involved?  I am a veteran, first responder etc how can I access this service? 

This Education Information Session will answer many of these pertinent questions and provide many people who work in the Mental Health, Health Services and Therapists, Disability and Veterans sector who are not sure what is involved and would like to have a greater understanding of what information they can impart to their clients, patients and participants, answers to many questions.  It will also provide information for those who are looking to train a dog to become their service dog and the basics involved in doing this as part of NDIS or by our organisation's Service Dog Program that is catered for Veterans, First Responders and Correctional Officers

Registration Terms

By registering for the event you agree to the following terms.  


  1. COVID-19 Vaccination: The venue in which this event will be held requires that all persons entering the venue must provide certification that they are fully vaccinated against Covid-19. On arrival at the venue, you will be asked to present official certification (preferably the Australian Government COVID-19 digital certificate available through the Medicare and My Gov Apps) verifying that you are fully vaccinated. You will most likely be refused entry to the venue if you do not provide this certification. Event fees are not refundable in the event you are refused entry to the venue for any reason.

  2. Insurance: Registration fees do not include personal, travel, cancellation, or medical insurance of any kind. You are strongly advised to make your own insurance arrangements to cover these and any other risks. 

  3. Cancellation policy: Notice of cancellation must be provided in writing by email to: The event managers do not have discretionary authority to modify or waive this cancellation policy.

    1. Physical registrations: A refund of fees paid less an administration charge of $125 will be provided if you advise of your cancellation 30 (thirty) days or more in advance of the commencement of the event. No refunds are available for cancellation received less than 30 (thirty) days in advance of commencement of the event, however you may transfer the registration to a substitute delegate. Any refunds due will be paid within 60 (sixty) days after conclusion of the event.

    2. Virtual registrations: Virtual registrations are not refundable under any circumstances.

    3. Substitutions: If you are not able to attend the event, you may nominate a substitute delegate up to 7 (seven) days prior to commencement of the event at no additional charge. Thereafter substitutions are subject to availability and an additional processing fee of $75 per substitution shall apply. To notify a substitution, send the name and email address of the replacement delegate to

  4. Inability to attend due to public health issues: The event will observe all COVID Safe guidelines applicable at the time of the event. If you have registered as a physical delegate and cannot attend due to COVID-19, you will be provided with a virtual registration and a voucher for a 50% discount at the next edition of the event.

  5. Public health: Your name and contact details may be provided to public health authorities for contact tracing purposes if requested by those authorities.

  6. Force majeure: You shall have no claim if the event is cancelled, interrupted, or fails to proceed as planned due to a force majeure event such as but not limited to war or act of war, act of terrorism, riot, fire, pandemic, extreme weather event, earthquake, strike, lockout, or other force majeure event. 

  7. Currency and tax: Unless otherwise specified, all fees and costs quoted herein are payable in Australian Dollars (AUD) and include Australian Goods and Services Tax (GST) of 10%. 

  8. Registration form: Each person attending the event must complete a registration form in their name and officially register as a delegate. Registrations may not be shared with any other person/s. You will be asked to present government issued photo ID on your arrival at the event to verify your identity.

  9. Social events: Tickets to all social events are non-refundable and have no cash value. Minimum numbers may be required for some social events to proceed. Events may be cancelled by the event managers if these numbers are not achieved, in which case a refund will be provided equal to the value of the ticket price paid.

  10. Correspondence: All correspondence regarding registration will only be sent by email directly to the email address nominated by the delegate on their registration form. Due to privacy regulations, it is not possible for copies of confirmations, tax invoices or other event correspondence to be sent to any other person. 

  11. Code of conduct: All delegates, speakers, sponsors, vendors, partners, staff and volunteers are required to adhere to the following Code of Conduct:

    1. The event aims to provide a harassment-free environment, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, or religion (or lack thereof). Harassment of participants in any form will not be tolerated. Sexual language and imagery are not appropriate during any aspect of this event, including talks, workshops, parties, social media (such as Twitter), or other online media.

    2. Participants violating these rules may be expelled from the event at the discretion of event manager/s. Participants asked to stop any harassing behaviour are expected to comply immediately.

  12. Access and dietary requirements: Any requests such as access or dietary requirements must be notified when registering and must be received by the event managers not less than 14 (fourteen) days prior to the first day of the event. All such requests will be notified to the venues involved. In some cases, for example a very specific dietary requirement, the venue may apply a surcharge and this surcharge is payable by the person/s making the request.

  13. Privacy: Your privacy is important to us. Your personal information will be used in accordance with our privacy policy. In addition to the statements in our privacy policy, personal information collected from the delegates may be shared with the event sponsors - so that they may contact you directly. Personal information includes full name, email, organisation, position, city and country. If you do not wish to receive such information, please indicate this on your registration form.

  14. Payment: 

    1. Full payment of registration fees must be made at time of registration. After payment has been received and cleared, a tax invoice will be sent by email to the persons and email addresses provided on the delegate registration form. 

    2. Payments made by credit card will appear on your statement as a charge by ‘Carillon Conference Management’. 

    3. In cases where the event managers agree to send an invoice for payment of fees, payment must be received within 30 (thirty) days of issue of invoice OR 14 (fourteen) days in advance of the first day of the event, whichever occurs first. Registrations unpaid 14 (fourteen) days before the first day of the event will be cancelled without notice and any amounts already paid will be forfeited. Cancelled registrations cannot be reactivated.

    4. Payment by bank deposits – you must include the registration reference number shown on your registration fee invoice when remitting payment by bank deposit. Failure to do so may result in cancellation of your registration.

  15. Visa: Only Australian and New Zealand citizens travelling on Australian or New Zealand passports can enter Australia without a visa. All other persons must obtain a visa in advance of travel. For information on how to apply for a visa in your country, please refer to You may also consult with your travel agent or nearest Australian mission. You should apply for a visa not less than 6 (six) weeks prior to your intended travel date. The managers are not able to provide any assistance with visa applications. 

  16. Photography and Recording: Photographs and recordings taken by official event photographer(s) will appear in social media and in event related publications during and after the event. If you do not wish to appear in such images or recordings, please notify the photographer onsite. The event host/s, organisers and managers cannot be held responsible for images and recordings taken or made by any persons other than the official photographers and event staff.